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ATM MAINTENANCE SERVICES

We offer high-quality maintenance services on most ATM brands and products. For over 27 years we have been leading the market in ATM maintenance services, and we take pride in our team's knowledge of a plethora of ATMs and financial equipment. Our highest priority is our customers.

Our team of certified technicians are able to service any ATM machine in your network. LD Systems ATM techs are continuously trained to exceed industry standards, as well as customer expectations. LD Systems maintains quick service times and availability.

Our number one priority is to keep your ATM network running smoothly.

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Quality Service Ensures Up-Time

You have made a large investment in your ATM equipment. While, many manufacturers supply well-designed equipment, it will not mean anything if the machines suffer from low up-times. LD systems auto notification system monitors errors to ensure timely dispatch of trained technicians. Full reporting and tracking identify multiple faults that require repair or replacement of failing parts and provide proactive replacement to ensure peak up-time.

 
 

LD Systems ATM Outsourcing & Maintenance Solutions

 

Financial ATM & Retail ATM Deployments:

LD Systems ATM Placement Services gives banks and credit unions the ability to add off-premise ATMs to their network without the hassle of deployment and management issues. Our fully-trained and certified technicians ensure your network of ATMs are placed efficiently and hassle-free.

 

ATM OUTSOURCING AND ATM MANAGED SERVICES:

It is no secret, it is becoming more and more expensive to own and maintain your own fleet of ATMs. There are many reasons contributing to this rise in cost: First, new technology is continually evolving to meet ever-increasing compliance standards. And second, the transaction delivery channel is increasingly difficult to manage. As a result, many financial institutions are turning to a Managed Services model. LD Systems Managed Services are designed to take the load of operations, maintenance, and service off of your shoulders. Our priority is to give you a fleet of ATMs that maximize uptime, giving you a strong ROI that is consistently improving over time. This gives you the ability to focus on what you do best! Let LD Systems manage your ATMs, so you can focus on your customers!

 

SECOND LINE MAINTENANCE:

Our network of certified technicians specialize in second-line service on Triton, Hyosung, Diebold, NCR, GRG, Genmega, etc.. They also maintain up to date training and certifications on all ATM models and vendors. This gives you confidence that your ATM fleet will have complete coverage in case of any issues. LD Systems second line maintenance technicians regularly upgrade ADA, Windows 7 & 10, and PCI Compliance updates. We include preventative machine inspections and predictive maintenance service, which keep your fleet of ATMs running smoothly.

 
 

SOFTWARE MAINTENANCE:

Malicious software, viruses, and zero-day malware are targeting and attacking your ATM channel every moment. You may be vulnerable to these cyber criminals, in more ways than you think. They are constantly searching for weaknesses and growing in confidence, finding new ways to defraud financial institutions and their customers. Are you confident in your abilities to protect yourself and customers from these intruders? LD Systems has many solutions to this ever-growing problem, keeping you safe from viruses, next-generation malware, ransomware, and many other threats like Phishing. LD Systems has completely updated anti-skimming, deep-insertion prevention available to set your mind at ease against growing threats. Contact us today and give your customers the confidence in you they deserve. In addition, as technology for financial equipment and ATMs advances, so do compliance standards, updates and regulations.  LD Systems Patch Management services are designed to keep your ATMs PCI-DSS compliant and running at peak efficiency. We ensure that our customers are updated in a timely manner, either on-site (Standard), or remotely (Downloaded to your machine remote). We keep your machines automatically updated with the most recent security patches. Giving you freedom from the worries involved with ATM compliance and security.

 

SHARED BRANDING SERVICES:

Many merchant customers of Financial Institutions offer to place ATMs in their off-premise locations. The advantages of this type of arrangement mainly focus on the added convenience experienced by each of the respected companies customers. A financial institution who is able to help merchants in this manner are able to proliferate their services and brand deeper into their respective communities. LD Systems shared branding solution offers the exposure a financial institution needs, as well as the opportunity to reduce the operating costs and time investment involved with managing the network. Our goal is to give you the ability to grow with your local merchants, build your local brand, extend your footprint, and row revenue: all without many of the risks involved by attempting a similar program on your own. LD Systems Shared Branding Services are designed to make off-premise ATM deployment easy, and profitable!

 

FIRST LINE MAINTENANCE:

Even if you have top-of-the-line ATM machines focused on branch transformation, and include all of the bells and whistles, they can still experience technical problems. LD Systems has a first line maintenance program that ensures quality support no matter what happens. It might be an operational fix, or something more complex. LD Systems guarantees that our technicians are trained to quickly find a solution to get your machines up and running in no time. We provide unlimited support 24/7. At the same time - we have a heavy focus on being proactive and preventing these issues from occurring in the first place. Let LD Systems give your the support you need to have an effective and efficient fleet of ATMs.

 
 

CASH REPLENISHMENT SERVICES:

Your customers need you to keep your ATMs replenished and ready to meet their needs. ATM downtime, and inability to meet consumer demands can be damaging to your relationship with your customers. LD Systems cash replenishment services ensures that the cash the customer is looking for is there when you need it.

 
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Let’s Get Started

 CONTACT US

We'll contact you via phone or email, whichever you prefer.

CALL TODAY

Speak with one of our consultants to see how LD Systems can help you.

Call Today (972) 929-9228

 
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