Semacon stands behind the quality of its money handling products by offering rock solid all inclusive Warranty and Service Plans.
All Semacon products are guaranteed to be free of defects of any kind for a period of one year or more. In the event that warranty service is required, we pay all expenses involved in the repair or replacement including shipping the product both ways in the US and Canada. Products are immediately replaced or repaired and shipped in 48 hours.
Advance Replacement Service Plans are available for all Semacon products for a period of two or three years including expedited plans for mission critical equipment support. These Service Plans may generally be renewed indefinitely.
We offer free unlimited US based technical support via telephone and email to our end users and resellers for the lifetime of their Semacon products, so you can always count on us to be there when you need assistance.
Click the link below to download our Warranty Policy:
Download Warranty Policy
Click the link below to download our Advance Replacement Service Plan Policy:
Download Advance Replacement Service Plan